Biocartis, an innovative molecular diagnostics company, needed a scalable MLR review solution to better support their global growth.
Prior to launching Pepper Flow®, Biocartis was routing and reviewing promotional content through a manual email-based process. As a growing team with reviewers in both the United States and Belgium, the back and forth created by email chains quickly grew to be unmanageable. They also lacked a searchable central location to store materials, making it challenging to locate the final, approved content.
To see near-immediate value and take advantage of a week where all MLR review team members were temporarily in one location, Biocartis also desired a speedy implementation of their new MLR review system.