Pepper Cloud Pricing Packages

Pepper Cloud follows a subscription model with per-user pricing and a one-time implementation fee, which includes system configuration and onboarding training for your users. Pricing depends on the number of users, amount of storage, and the products and add-ons you need. Our most popular packages are listed below. Please contact us to receive a personalized pricing proposal.

Pepper Flow Package


  • Pepper Flow for content review and approval
  • Pepper Flow Digital Review for web content review
  • Pepper Insights for basic analytics and reporting

See all features  | Additional add-ons available

Pepper Cloud Package

Includes Pepper Flow Package plus:

  • Pepper Folio for sales & MSL enablement

Additional add-ons available

Create Your Own Package

Not sure which option is right for you? Work with our team to create a package customized to your organization’s needs.

Included in all packages:

  • 1 production environment
  • 1 sandbox environment
  • Quarterly validated system upgrades
  • Ongoing platform maintenance
  • Unlimited premium 24/7 live chat & email support
  • Unlimited configuration changes
  • Regular enhancements and new features prioritized by our customers
  • Industry-specific infrastructure and cloud-based platform with best in class security, performance, and compliance
  • Over 100 self-service help articles & videos
  • Live, on-demand training for groups of 5+ users
  • Dedicated Customer Success Manager that:
    • Oversees your implementation & 30 day post-launch hypercare period
    • Coordinates quarterly system upgrades and configuration changes
    • Provides continuity and best practices consulting to maximize the value of Pepper Cloud

Add ons

Additional Storage
Add incremental content storage, priced per GB

Additional Environments
Add on environments beyond the included production and sandbox

Content Import
Migrate your files to Pepper Flow with a one-time import

Third-Party Integrations
Integrate Pepper Cloud with other software you already use

Custom Dashboards
Monitor the data that matters most to your organization

Premium Validation
Reduce internal IT burden with custom validation deliverables

Pricing FAQs

What is your standard contract length?

Our standard contract length is 2 years, however we offer flexible contract terms. Please contact us to learn more.

Are there any implementation or one-time setup fees?

Depending on the level of complexity, there may be a one-time setup fee for implementation. Learn more about our implementation process.

Do you offer a free trial?

We do offer free trials. To learn more, please contact sales.

Do I need to purchase multiple products or licenses to review scientific, medical, and promotional content?

No, Pepper Cloud is configured to ensure strict separation of content and includes unique access permissions. This provides the flexibility to purchase one product and configure it for multiple use cases, such as scientific, medical, and promotional review.

Do you offer any discounts?

Yes. Discounts are available for longer term commitments, purchase of multiple products, or segments of the market such as emerging companies that are pre-approval. Please contact us to learn more.

Can I add user licenses mid-contract?

Adding user licenses is easy. Simply contact your Customer Success Manager and we take care of the rest.

What is included in your quarterly validated system upgrades?

Each release is accompanied by a release deliverable package evidencing our procedures. Customers may leverage or reference this documentation in satisfying their own company requirements, often dramatically reducing their validation procedures. Learn more about Pepper Cloud validation.

Why is support included in your pricing?

Software should be easy to buy. We don’t believe in complicated pricing models or hidden fees within our contracts. Premium support is included with every subscription so you know exactly what you’re getting when you purchase any of our Pepper Cloud packages.

Ready to learn more? Request pricing information.